Need help with Sharkspan, found a bug, or have an idea for the app? Email us at support@monoshark.com and we will get back to you as soon as we can. For privacy questions, write to legal@monoshark.com.

Reporting a Problem

To help us resolve your issue quickly, please include:

• What happened, and what you expected instead.
• Whether the problem is in the app or in the Home Screen widget.
• Your device and your iOS version, from Settings - General - About.
• The app version, if you know it.

Your Data

Sharkspan stores your data on your device. There is no account and no server holding a copy, so we cannot reset a password or restore your numbers for you. The app can start over on your command, which deletes everything you entered. Deleting the app deletes the data on your device - but copies outside it are unaffected: a device backup (iCloud or Finder) may still hold your data, and restoring from one can bring it back.

The Numbers

Sharkspan counts with the two numbers you give it: your age, and the age you expect to reach. It predicts nothing, it reads no health data, and it is not a medical or actuarial tool. To change the count, change what you entered.